Consult-Afya Telehealth is an affordable, convenient way to see a doctor. With Consult-Afya TeleHealth , you can avoid long waits at clinics, and the often-long distances to get to them. Instantly visit with a doctor of your choice via video conference in the privacy of your home. Feel secure that your sensitive medical information will remain exactly where it should—between you and your doctor. Imagine you could access an entire network of certified doctors including specialist by simply clicking a few buttons on your phone, tablet or computer. Now you can, with Consult-Afya Telehealth.  By adding family members to your account, you can ensure that your whole home is a healthy one. It’s your portal to good health, fast. When you or someone in your family is feeling ill, through one-on-one video call consultations, you will receive outstanding medical care without leaving your home. You will be diagnosed, medicine prescribed and brought to your home and work place. 

You can easily sign up or activate your account using a mobile phone, computer or tablet by one of the following methods. Go to our website at and register as a patient 3.  Once you register you will receive  an email confirming your new account with Consult-Afya TeleHealth Medical Professionals, congratulations! 

You can start using Consult-Afya immediately after you sign up and activate your account. Sign up and activation are totally free. Once you have a Consult-Afya account, you can browse doctor profiles, view available appointment times, and schedule an appointment with the doctor of your choice. Want to go one step further? Be sure to fill out your medical history so that the doctor knows your health background to provide you a more informed treatment.. You can also upload any documents or images you want to share with the doctor, like photo of a wound or skin condition. You will only be required to pay at the time of booking an appointment with a doctor of your choice.

Consult-Afya TeleHealth services are available 24 hours a day, 7 days a week, and 365 days a year, even on holidays. Use “Consult-Afya”  services anytime you have a non-emergency medical condition, are unable to see your primary care provider, or when you simply prefer a convenient, cost effective alternative to the urgent care center or clinic.

The cost of a Consult-Afya visit is updated periodically. You can pay by PayPal; Mpesa and Visa. Consult-Afya TeleHealth offers a reasonable flat-rate per clinician per visit for high quality medical service at your convenience.

Medicine Delivery,  Lab Test processing and Post surgical follow up from specialist doctors.

You may book an appointment with a doctor of your choice through the whatsapp or website.  

The doctor will recommend the best treatment and decide if a prescription is necessary. Consult-Afya TeleHealth doctors do not issue prescriptions for controlled substances, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Consult-Afya doctors. You have the choice to have your prescription medicine delivered to you or choose to pick them up yourself from a pharmacy.   

Health records are kept strictly private. Consult-Afya TeleHealth uses AES encryption methods to protect your personal information. You determine who can see the information in your record. All data entered within our application is securely and privately stored. Our servers are housed in world-class, highly secure data centers utilizing state-of-the art electronic surveillance and multi-factor access control systems. Additionally, environmental security measures are in place to minimize disruptions to operation. Consult-Afya TeleHealth data storage is spread across several geographic regions and availability zones, allowing us to stay operational during most failure situations, including natural disasters and power outages. Please read our Privacy Policy.

Simply log in to Consult-Afya TeleHealth’s secure website to print or download your medical record from your account. We store medical records as PDF documents, so they are easy to keep or share with your physician.    

You can cancel your appointment and receive a full refund, provided that you cancel at least 24 hours before your appointment time.
Administrative charges will be applied if you cancel less than 24 hours before your appointment time  
Steps to follow for cancelling an appointment:
1. Sign into your Account
2. Click on the CONTACT US tap on the top right hand side of the screen
3. Select cancellation from the drop down menu.
4. Select appointment number
5. Write your reason for cancellation.
6. Submit7. Consult-Afya TeleHealth will contact you.

 Yes. Consult-Afya TeleHealth doctors are board certified and licensed to practice. They are specialized in diagnosing and providing treatment using Telehealth. They include pediatricians, internists, family practitioners, psychiatrists and other specialties. The  doctors are rated by the patients and are subject to rigorous Consult-Afya TeleHealth performance standards. Clients may view their profiles which details their education, credentials and experience.